FAQ's & Ordering
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How to Order
Orders and questions are all handled through my Stauer direct line, 651-212-4089. Open 9-5, M-F.
If you reach VM, please leave a brief message. I will get right back to you during business hours.
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Payment Methods
We accept all 4 card types. Visa, MC, Discover, Amex.
We also accept checks by mail, but they must go through a 1-2 wk period to clear before shipment.
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Appraisals
Free GIA Gemologist appraisals can be included on items $3000+ per request.
$90 fee for an appraisal on product under $3000.
COA (Certificate of Authenticity) can also be included on any order.
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Interest Free Installments
A 2-Pay and 3-Pay split payment is offered on orders of $1000+.
4-Pay & 5-Pay is offered on $5000+.
You must be approved with a hard credit check.
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Returns
I offer 30-day returns/exchanges if your product is not fully satisfactory. I believe in quality and if you're not 100% satisfied, I guarantee in making it right.
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Contact
Via phone or at my business email: mstofflet@stauer.com.